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MyPortal

PAYMENT RESPONSIBILITIES

Trainee paying:

If you are a trainee and you’re paying your own fees, you should have received an email with a link to complete your Direct Debit form.
If you didn’t get the email, please contact us at receivables@earnlearn.ac.nz 

It is important that we receive the Direct Debit forms on time so we can set these up before payments are due to start.

Employer paying:

If you are an employer paying your learners fees, please confirm how you would like to pay.

• Employer Invoice – Please email receivables@earnlearn.ac.nz confirming you will pay the trainee fee and provide a Purchase Order number (if you require one).
• Employer Direct Debit – Please complete a direct debit form and email it to receivables@earnlearn.ac.nz

Please let your employee know you will be covering their fees.

DIRECT DEBIT FORMS.

• Learners should have received an email with a link to complete a Direct Debit form. If you didn’t get the email, please contact us at receivables@earnlearn.ac.nz
• Employers should have received an email with an attached Direct Debit form. If you didn’t get the email, please contact us at receivables@earnlearn.ac.nz

It is important that we receive the Direct Debit forms on time so we can set these up before payments are due to start. It does take a few weeks to process this through the banks.

If a fully completed and signed Direct Debit form is not received in time, the weekly amount will increase for the rest of the enrolment period to cover the missed payments.

Here is a link to the Direct Debit Form

Please contact your Account Manager if you need assistance – or email support@earnlearn.ac.nz

DIRECT DEBIT SCHEDULE

For those paying by Direct Debit the following schedule will apply:

• Weekly Direct Debits for fees will occur on Thursdays.
• Alternative Direct Debit payment periods can be arranged, e.g. fortnightly or monthly, by contacting receivables@earnlearn.ac.nz

FEES FREE: FINANCIAL SUPPORT FOR LEARNERS

Many learners may be eligible for Fees Free. This provides up to $12,000 (incl. GST) for up to two years’ training on Fees Free eligible programmes.

EarnLearn will be invoicing for learners unless they are confirmed eligible for Fees Free. If a trainee submits a statutory declaration to Tertiary Education Commission (TEC) and is then deemed eligible, we will refund fees paid (up to their Fees Free entitlement balance).

The eligibility criteria and the process for learners to confirm this to TEC can be found at feesfree.govt.nz.

We do need a Direct Debit from completed for ALL learners, even if they are eligible for Fees Free, to resume fee charging once the Fees Free funding has been consumed. Fees will be charged until eligibility is confirmed.

APPRENTICESHIP BOOST: FINANCIAL SUPPORT FOR EMPLOYERS

Apprenticeship Boost is still available to help employers support apprentices in their first or second year of training.

Apprenticeship Boost is a payment made directly to employers to help them keep and take on new apprentices. Employers can receive up to 24 months of support, at up to $500 per month. Please note, this scheme finished on 31 December 2023.

More information can be found at workandincome.govt.nz/apprenticeship-boost

GOT QUESTIONS?

If you have any questions, please contact your Account or Regional Manager, call 0800 327 648 (0800 EARN IT), or email support@earnlearn-tepukenga.ac.nz.